Refund policy
Our return policy lasts 7 days from the date of delivery. If 7 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.
Eligibility for Returns:
To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
Non-returnable items:
* Gift cards
* Perishable goods (such as food or flowers)
* Personal care items (intimate or sanitary goods)
How to Initiate a Return:
To start a return, contact us at [Your Contact Email] with your order number and proof of purchase. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X, e.g., 5-7] business days.
Shipping Costs:
You will be responsible for paying for your own shipping costs for returning your item unless the item arrived damaged or defective. Shipping costs are non-refundable.